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Flights grounded and emergency services hampered after major IT outages across the Netherlands

Flights from Eindhoven Airport were disrupted on Wednesday because of a major IT outage.
Flights from Eindhoven Airport were disrupted on Wednesday because of a major IT outage. Copyright Canva
Copyright Canva
By Euronews and AP
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Operations at Eindhoven Airport, which also serves as a military installation, were impacted after major IT outages grounded flights on Wednesday.

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Major IT failures reported across the Netherlands on Wednesday, which have resulted in grounded flights, civil servants being locked out of their computers, and police officers resorting to texting one another, have been blamed on a network outage at the country's Ministry of Defense.

The extent and the cause of the problems are not yet known, but a spokesperson for the Dutch defense ministry confirmed the issue can be traced back to one of their systems.

"We are experiencing an outage in one of our networks at the defense department and it is a network that is also used by other parts of the Dutch government," Laurens Bos told The Associated Press.

The National Cybersecurity Center said it is not yet known if the outage is a result of a cyberattack.

Travelers at the southern Eindhoven Airport were stuck since early morning with flights from budget carriers Ryanair and Transavia canceled.

"There is no air traffic at all and we have very little information about the cause," spokesperson Judith de Roy said.

The airport also serves as a military airport operated by the Ministry of Defense. The country’s largest airport, Amsterdam’s Schiphol, has not reported any problems.

Airport authorities have now said that they working to restart processes in order to resume air traffic.

Coast guard unreachable

Some passengers from Eindhoven were bussed to Brussels Airport, 100 miles south in Belgium.

The alarm and the communications systems for emergency workers were also impacted. The country’s Coast Guard said they were not reachable by phone or radio.

Police officers used mobile phones and text messaging to stay in contact rather than their normal communication system.

Hospitals, the country’s tax office, and the national emergency number 112 were not reporting problems.

Telecom company KPN was also experiencing a major outage with its mobile service, but the company said it wasn't clear if the problem was related to the issues at the defense ministry.

The defense ministry said it was unclear how long the outage will last.

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